Technical Q & A

I installed the ShopBot software, but the drivers did not install. How do I install the drivers? How do I get it to find the port?

Manual Loading USB Drivers:

Bring up the device manager. For Windows 7 and up go to step a. For XP machines go to step b.

a) Pull up the start menu, type “Device Manager” (without quotes) into the search bar, click on device manager.

b) Access Device Manager by clicking Start->Control Panel->System->Hardware--> Device Manager Click on the menu item Ports to see if ShopBot Controller (COM#) (where # is some number) appears underneath. If so, the ShopBot Drivers are correctly installed. Otherwise, continue below.

Scroll to an item labelled Other Devices or Unrecognized Devices. Click on it and look for ShopBot Controller with a yellow question mark next to it. Double click to open a properties window.

Under device status, it will say “drivers for this device have not been installed”. Click on the Update or Reinstall button at the bottom of the window. When prompted, DO NOT CLICK Install Automatically. Instead, choose Browse to a Specific Location.

Browse to the main C:\ drive by clicking Computer (on the left) and then clicking OS (C:). Click on the folder labelled Program Files (x86). If using a 32 bit computer, this folder will not exist – in that case click on the plain Program Files folder. Click on the folder ShopBot-> ShopBot3->Drivers.

Select the folder ShopBotControllerV201. Click Okay or Open to select this folder.

Now the driver should install. The drivers should reinstall automatically. This process will likely need to be repeated once more to get the drivers to fully load.

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