ShopBot Tools

Technical Q & A

What type of tool do I have?

By Appearance:

PRS (2007 to present) – silver aluminum rails, silver aluminum extruded table sides, silver aluminum extruded gantry beam, e-chain.

PRS Alpha Control box serial numbers begin with PRSA.

PRS Standard Control box serial numbers begin with PRS-S.

PRT – powder coated blue rails.

PRT Alphas have aluminum control box with start and rest buttons integrated on side.

PRT Standards and V4G tools have a computer tower as a control box.

PRT Standard tools with the RBK upgrade have the PRS standard control box.

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ShopBot Tools, Inc.

Toll Free: 1-888-680-4466

Phone: 919-680-4800
Fax: 919-680-4900

ShopBot Tools, Inc.
3333-B Industrial Drive
Durham, NC 27704

Office Hours
Monday–Friday: 9am–5pm EST

After Hours Tech Support
Monday–Friday: 5pm–9pm EST
Saturday–Sunday: 10am–5pm EST

Office Closure
ShopBot Tools, Inc. is closed New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and the following Friday, and Christmas Eve and Christmas Day.

Outside of normal office hours, we regularly check for support requests, email and phone messages. To make sure we can get back to you as soon as possible, leave a phone number or return email address where you will be available.