If this error appears right when selecting a settings file for the tool, there is a quick work-around.
If originally selecting a PRS tool when the error occurs, instead select a different folder. Select the “Settings for Older Shopbots folder” and select any settings file within. If originally selecting an older tool when the error occurs, instead select a different folder. Select the “PRS Shopbots” folder and select any settings file within. The software should load up without error. Go to Utilities->Reset Default Settings to reselect the correct settings file now.
If the runtime error occurs at a point aside from selecting
the settings file, then the easiest fix is to start with deleting the .ini
file. The .ini file can be found after showing hidden files and folders. Here
is the process:
1) Show hidden files and folders. First, open a folder. Depending on the version of Windows, there will appear either “Organize” in the top left of the folder, or “View” in the toolbar.
If in Organize, open “Folder and search options”
and go to step 2.
If in View, select “Folder Options”.
2) Locate the Hidden
Files and Folders category and change the value from don’t show, to show hidden
files and folders, and hit OK.
3) Delete the .ini - go to C:/Program Data/ShopBot/ShopBot 3 (This is not on XP) and delete the file called “shopbot” that is the configuration settings file. If on XP, it is in C:/Program Files/ShopBot/ShopBot 3. Once deleted, restart the shopbot software.
If this does not work, follow the software
uninstall/reinstall procedure on pages 3-5 of this document: http://www.shopbottools.com/ShopBotDocs/files/UninstallandReinstallSB3.pdf
Need additional information? Let us know
Share this answer:
Toll Free: 1-888-680-4466
ShopBot Tools, Inc.
3333-B Industrial Drive
Durham, NC 27704
Monday–Friday: 9am–5pm EST
After Hours Tech Support
Monday–Friday: 5pm–9pm EST
Saturday–Sunday: 10am–5pm EST
ShopBot Tools, Inc. is closed New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and the following Friday, and Christmas Eve and Christmas Day.
Outside of normal office hours, we regularly check for support requests,
email and phone messages. To make sure we can get back to you as soon as possible,
leave a phone number or return email address where you will be available.