For the most comprehensive information on PC settings, see
the Windows Notes document, or see the notes towards the end of this guide. We strongly advise our pre-setup and tested control computer.
Because ShopBot continuously streams information between the
PC and the Control Box, Windows Operating System and other distractions are
able to disrupt the smooth motion and operation of the tool and can cause
communications problems.
Screen Savers: Disable
Power Save functions:
Set these settings to "none" – otherwise, it may cause the computer to
slow down in the middle of a cut. LAPTOPS: Powersave mode and will reduce power
to the CPU, USB and serial ports, disrupting the connection to ShopBot. Only
run ShopBot with plugged in laptop or disable these functions.
Windows Automatic
Update: Turn Off. Windows can spend a lot of time checking and downloading
the most recent Windows stuff from the web, which can disrupt the cutting file.
Antivirus software:
Disable, or set up to check for updates only when first connected to the web.
Other Resource
Consuming Software: Resource-consuming software should not be running while
the ShopBot control software is open, but there is a lot of software that may
be running that is not obvious. This would include any kind of program that
occasionally goes to the web and checks for an update. It would also include
any active mail monitoring or messaging software.
To be completely sure, disconnect or disable the internet connection while running the ShopBot software. Just closing the browser window does not disconnect the computer from the internet.
The PC setup can be daunting to many users, and you
may need an IT professional to help you, but to succeed with the ShopBot
and have it work as smoothly as possible, the control computer must be
set up accordingly.
If you are in an educational setting you need
your IT dept to provide you a standalone workstation that is not managed
by group policy or on the network.
For all applications, the PC must be a clean installed standalone workstation. This will wipe/delete all data/files/programs from the computer.
For the workstation setup a clean install is needed, below is our best information on how:
https://www.youtube.com/playlist?list=PLf632tVju0dEzZ5LnKpb98aaY2HkQMJtj
--- Computer Requirements - https://youtu.be/HgsEVSRpJqM
Installing Windows with USB Installer - https://youtu.be/eGQc6uvak3Y
Installing Windows with CD - https://youtu.be/BcGihWMHefk
Setting up Control Computer - https://youtu.be/WEVWW93DvbA
Installing the Control and Design Software - https://youtu.be/-Pb5YzfZcUY
1.)
Make sure we are not using a port that is 3.0 if earlier than Windows
10. This is usually a blue colored port or labeled with an SS icon or
will just say 3.0 or USB 3.0. We do not want to use this. It is not
going to be compatible with the controller. USB 3.0 is fine for windows
10
2.) Make sure the usb cable is not over 10ft or extended in any way.
3.) Make sure the usb port is connected directly in the computer and not a hub.
Need additional information? Let us know
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Fax: 919-680-4900
ShopBot Tools, Inc.
3333-B Industrial Drive
Durham, NC 27704
USA
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After Hours Tech Support
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Saturday–Sunday: 8am–9pm EST
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Thanksgiving Day and the following Friday, and Christmas Eve and Christmas Day.
Outside of normal office hours, we regularly check for support requests,
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