ShopBot Tools
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Technical  Q & A

Security Antivirus software

If security/antivirus is installed, SB3 may not load. Turn off antivirus and any settings that would cause antivirus to pop up during tool operation. MS Security Essentials is wonderful free antivirus that runs well with ShopBot software on Windows XP and 7. On Windows 8 and 10 it is a built-in feature.

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ShopBot Tools, Inc.

Toll Free: 1-888-680-4466

Phone: 919-680-4800
Fax: 919-680-4900

ShopBot Tools, Inc.
3333-B Industrial Drive
Durham, NC 27704

Office Hours
Monday–Friday: 9am–5pm EST

After Hours Tech Support
Monday–Friday: 5pm–9pm EST
Saturday–Sunday: 8am–9pm EST

Office Closure
ShopBot Tools, Inc. is closed New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and the following Friday, and Christmas Eve and Christmas Day.

Outside of normal office hours, we regularly check for support requests, email and phone messages. To make sure we can get back to you as soon as possible, leave a phone number or return email address where you will be available.